1. What products does Mac Power Systems offer?
We offer a wide range of power solutions, including:
- Servo Voltage Stabilizers
- Railway Battery Charger & Discharger Systems
- Industrial Battery Chargers
- Power Conditioning Equipment
- Customized Electrical Solutions
2. Do you provide customized solutions?
Yes, most of our products are custom-built based on your specific requirements, such as load capacity, application, and site conditions.
3. How can I get a quotation?
You can request a quotation by:
- Filling out the contact form on our website
- Calling us directly
- Sending us your requirements via email
We will provide a detailed quotation based on your needs.
4. Do your products have fixed pricing?
No, many of our products do not have fixed prices because they depend on:
- Load requirements
- Customization
- Installation conditions
We provide pricing after understanding your exact requirement.
5. What is the delivery time?
Delivery timelines typically range from:
- 5–15 days after dispatch
However, this may vary depending on product type and customization.
6. Do you provide installation services?
Yes, installation support is available.
- Installation charges may be separate
- Details will be provided in the quotation
7. What warranty do you provide?
We generally provide a limited warranty (e.g., 1 year) on our products.
Warranty details are clearly mentioned in the quotation or invoice.
8. What should I do if the product is damaged during delivery?
If your product arrives damaged:
- Inform us within 48 hours of delivery
- Share photos/videos as proof
We will assist you as per our Refund & Cancellation Policy.
9. Do you ship across India?
Yes, we deliver across all states in India.
Shipping charges are usually extra and based on actual cost unless mentioned otherwise.
10. Can I cancel my order?
- Orders can be cancelled before production starts
- Once manufacturing begins, cancellation is not allowed
11. How can I contact Mac Power Systems?
You can reach us via:
- Website: https://macpowersystems.in
- Email: sales@macpowersystems.in
12. Is my personal information सुरक्षित (safe)?
Yes, we take data privacy seriously and handle your information in accordance with applicable laws, including the Digital Personal Data Protection Act, 2023.